SMART HEATED INSOLE

After-Sales Service
Logistics Duration: The estimated logistics duration is 15-25 days. For more product-related details, please refer to the product description at the bottom of our product detail page.(We’ll also
track your shipment in real timeand provide you withtranslated logistics updates
, so you’ll never be in the dark about your order’s journey!)


Yusoothing Trust & Return Guarantee 🧦
We’re not just selling insoles—we’re your go-to for happy feet, always! Here’s our simple, no-fuss guarantee:
✅ 30-Day Full Refund (order date, no questions asked) – We stand by our insoles, always.
✅ 24-Hour Free Return Shipping – We cover it, fast processing.
✅ Post 24-Hour Returns – You cover shipping (free standard shipping for all, fair for everyone).
✅ Return Criteria – Within 30-day window; insoles stain/scuff/damage-free, original packaging & accessories intact. No accidental damage/missing parts.
✅ Need to Return? Reach out to our support team anytime—we’ll send you the return address and help you every step of the way!
✅ Fast Refunds – 3-5 business days to your payment method after inspection.
✅To qualify for return, items must be unworn, unused, free of stains, scuffs or artificial damage, complete with original packaging, tags and all attached accessories without missing parts. Original purchase receipt or order proof is required for return application. We fix problems, not just returns.
✅ Fast Fulfillment – Orders ship in 1-3 business days, no long waits!
This is our long-term promise, not a one-and-done. Thanks for joining our happy feet crew! 💛

The insoles are designed with a slim, Our insoles fit many shoe types
perfectly, and are ideal for all outdoor activities — whether it’s work, sports, outdoor adventures, or any other scenario you can think of!

flexible structure—they fit most common shoe types, including sneakers, loafers, and even slightly roomy dress shoes. They won’t make your shoes feel tight or bulky. For extra-tight shoes (like narrow heels), we recommend checking the insole’s thickness specs (listed on the product detail page) first—they’re thin enough for daily wear without compromising function.

Each insole is tailored to distinct preferences—Pulse Insole is all about comfort and "electrotherapy-like" relief. It has 4 preset modes (Kneading, Acupuncture, etc.) and 5 intensity levels, perfect for people who love deep, customizable massages to melt away foot tiredness. Rotary Magnetic Insole leans into wellness and physical therapy: its magnetic resonance tech boosts blood circulation faster, making it ideal for health-focused users who want daily foot care to support overall wellbeing. Smart Heated Insole focuses on temperature control, with 3 settings(100.4°F–131°F) and up to 8hrs runtime—great for anyone who needs warmth, like those with cold feet or people living in chilly climates. Pick based on whether you prioritize comfort/electrotherapy, wellness/circulation, or warmth.

1. Smart Heated Insole: Charges in approx. 2-3 hours using a recommended 5V/1A USB charger (red indicator = charging, green = fully charged). Runtime: High temp (122-131℉) ≈ 4 hours, Medium temp (113-122℉) ≈ 6 hours, Low temp (104-113℉) ≈ 8 hours. Note: Runtime will slightly decrease in cold environments (e.g., 32-50℉).
2. Rotary Magnetic Massage Insole: Fully charges in just 1.5 hours via the designated port. Equipped with a 250mAh battery, each mode auto-stops after 5 minutes—one full charge supports multiple uses, perfect for daily commutes. Cold weather has little impact on its runtime.
3. Pulse Massage Insole: No separate charger needed! Connect to mobile devices via Type-C/OTG port (requires 5V/1A output support). It works continuously when connected and enters standby after 5 minutes of inactivity. Its runtime is not affected by ambient temperature.

Please refer to the product-specific cleaning guidelines below. For more detailed steps, check the product manual (available on the detail page and sent to your email after purchase):

1. Smart Heated Insole: Machine washing is strictly prohibited. First disconnect the heating wire from the controller, then hand-wash the insole with a soft brush and mild detergent (gentle scrubbing only). Air-dry naturally in a well-ventilated area—do not use a hair dryer or other heating devices.
2. Rotary Magnetic Massage Insole: Soaking in water is not allowed. Wipe gently with a damp cloth, keep it dry after cleaning, and do not disassemble it privately.
3. Pulse Massage Insole: Avoid water and high temperature. Do not rinse or disassemble the insole; simply wipe the surface with a dry or slightly damp cloth.

Rest assured! Our products are backed by multiple certifications (including FCC) to fully guarantee your safe and comfortable experience. If there are any non-human-caused quality issues, we’ll offer a full refund and additional compensation—we’re committed to meeting all your needs! For detailed certification information, feel free to check our blog section.

- TCM Acupressure: Targets key foot acupoints (e.g., Yong quan Point), mimicking professional manual massage to deeply relieve fatigue—like having a personal foot therapist with you!
- Graphene : .Heats 13x faster than copper (5,300 W/(m·K) vs. 401 W/(m·K))—3 seconds to warm your whole foot, no hot spots.
.Ultra-energy-efficient (1.35W): 4-8 hours per charge, monthly electricity costs pennies.
 FDA-compliant: Skin-safe, non-irritating, no harmful chemicals—great for all-day wear.
- Rotary Magnetic Vibration (Rotary Magnetic Massage Insole): Gentle yet powerful vibrations penetrate the arch, feeling like tiny "massage fingers" kneading tight muscles—super relaxing after workouts or long walks.
- Electric Pulse (Pulse Massage Insole): 4 modes (Kneading/Acupuncture/Scraping/Cupping) + 5 intensity levels. You’ll feel gentle tingles or rhythmic pulses, similar to a spa-style acupressure treatment, effectively relieving numbness and stiffness.

Yes! We’re actively developing a full line of massage products (including knee massagers, eye massa